Your Questions, Answered!
What materials are used in your artificial jewelry?
Our artificial jewelry is made from high-quality stainless steel materials with 18K gold-tone and silver-tone finishes, featuring high-grade cubic zirconia and crystals. Each piece is crafted to provide a luxurious look and feel, ensuring durability and elegance for any occasion. Our designs are perfect for adding a touch of sophistication to both casual and formal outfits.
How do I care for my artificial jewelry?
To keep your jewelry looking its best, avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a dry, cool place, preferably in a jewelry box or pouch. Clean gently with a soft cloth. The jewelry will not tarnish if you use it properly and follow these care instructions.
Do you offer a warranty on your jewelry?
Yes, we offer a 3-month warranty on all our products. This covers manufacturing defects but does not cover damage caused by misuse or improper care.
Can I return or exchange my purchase?
Yes, we have a 10-day return and exchange policy. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times vary based on your location but generally range from 3-7 business days for domestic orders.
Do you deliver pan India?
Absolutely! We deliver to almost all pin codes across India, spreading happiness from north to south, east to west. To check if we can deliver to your address, simply head to the product page and enter your pin code. We're here to bring our delightful products right to your doorstep. Happy shopping!
Is there a shipping fee?
No, there are no shipping charges applicable to your order. We offer free shipping on all orders. Expedited shipping options are available at an additional cost.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package. To track the status of your order, please visit: ABCD.com.
How can I contact customer service?
You can reach our customer service team via email at support@example.com or by calling our WhatsApp number at +91 70118 55985. Our customer service hours are Monday to Friday, 10 AM to 5 PM IST.
Are your products hypoallergenic?
Yes, our products are hypoallergenic and free from nickel and lead, making them safe for sensitive skin.
Is hypoallergenic jewelry safe for sensitive skin?
Yes, hypoallergenic jewelry is generally safe for sensitive skin. It is specifically designed to minimize the risk of allergic reactions, as it is made from materials that are less likely to cause irritation. Common materials used in hypoallergenic jewelry include stainless steel, titanium, and nickel-free alloys. These materials do not contain nickel or other common allergens that can cause skin issues, making them a good choice for people with sensitive skin.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and other popular online payment options.